Hi Chris
It's Warwick here in this thread, not Kirk, but thank you very much for the explanation. I can see what you're saying and will relay that to our programmer.
After my complaint to Shopify, I would like to hope that someone can speak to Bill as well please. Maybe he was just having a rough day, but I still find his attitude in this thread arrogant and unacceptable, and I think it reflects poorly on Shopify too. He may not be an employee, but he's certainly endorsed by the company, given his accorded status as a Shopify Expert. It was nice that he thought to help, but when I didn't immediately grasp what he was saying, the abuse started to flow, and then got worse. Completely unnecessary, and it has tarnished my otherwise great impression of the software and the company.
Thanks
Warwick